Effective Date: August 28, 2026
Perspectus Home Inspections (“Perspectus Home Inspections,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit our website, contact us, request information, or use our home inspection services.
This Privacy Policy applies to personal information collected through our website and in connection with our business activities.
1. Personal Information We Collect
Depending on how you interact with us, we may collect personal information such as:
- Your name
- Email address
- Telephone number
- Property address or location
- Information about the property you are requesting an inspection for
- Your preferred inspection date or scheduling information
- Information you provide when contacting us or requesting a quote
- Information contained in communications you send to us
- Information necessary to provide and administer our inspection services
When you visit our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, and general website usage information.
We limit the personal information we collect to information that is reasonably necessary for the purposes described in this Privacy Policy.
2. How We Collect Personal Information
We may collect personal information:
- Directly from you when you contact us by telephone, email, contact form, or other means
- When you request a quote or schedule an inspection
- When you communicate with us about an existing or potential inspection
- When you voluntarily provide information through our website
- Automatically through website technologies such as cookies and analytics tools, where applicable
Where practical, we collect personal information directly from the individual to whom it relates.
3. Why We Collect Personal Information
We may collect and use personal information for purposes including:
- Responding to inquiries and requests
- Providing quotes and information about our services
- Scheduling and administering home inspections
- Communicating with clients about appointments and services
- Providing inspection reports and related services
- Processing payments, where applicable
- Maintaining business and service records
- Improving our website, services, and customer experience
- Managing and securing our website and information systems
- Meeting legal, regulatory, insurance, accounting, or other legitimate business requirements
We will identify the purposes for collecting personal information at or before the time of collection where reasonably practicable.
We will not use personal information for a new purpose that is unrelated to the purpose for which it was collected without obtaining consent where required.
4. Consent
Where required by applicable privacy law, we will obtain your knowledge and consent before collecting, using, or disclosing your personal information.
By voluntarily providing personal information to us for a specific purpose, you consent to our collection, use, and disclosure of that information for the purposes identified at the time of collection or described in this Privacy Policy, subject to applicable law.
You may withdraw your consent to certain uses of your personal information by contacting us. Withdrawal of consent may not be possible where the information is required to provide a service, fulfill a contractual obligation, comply with legal requirements, or where otherwise permitted or required by law.
5. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose personal information when reasonably necessary to provide our services or operate our business. This may include disclosure to service providers who assist us with functions such as:
- Website hosting and maintenance
- Website analytics
- Appointment scheduling
- Email and communications
- Payment processing
- Information technology and security
- Professional, legal, accounting, insurance, or other business services
Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately and protected in accordance with applicable requirements.
We may also disclose personal information where required or permitted by law, including in response to lawful requests, legal proceedings, regulatory requirements, or to protect our rights, property, safety, or the safety of others.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies that are necessary for the operation, security, and functionality of the website.
At this time, our website does not intentionally use third-party advertising or analytics cookies.
Our website may also collect limited technical information automatically through our web hosting or website security systems, such as IP address, browser type, device information, and server access information. This information may be used for purposes such as website security, troubleshooting, and maintaining reliable website operation.
You can manage or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of some websites.
If we introduce additional analytics, advertising, or other tracking technologies in the future, we will update this Privacy Policy as appropriate.
7. Information Submitted Through Our Forms
Our website uses Elementor Forms to allow visitors to contact us, request information, or submit inquiries.
When you submit information through a website form, we may collect the information you choose to provide, which may include your name, email address, telephone number, property address, preferred inspection date, and details about your inquiry.
We use this information to respond to your request, communicate with you, provide quotes, schedule or administer inspection services, and otherwise provide the services or information you have requested.
Please do not submit sensitive personal information through our website forms unless it is specifically requested and necessary for the service you are seeking.
Information submitted through our forms may be transmitted to and stored by our website hosting, email, or other technology service providers as necessary to operate the website and respond to your inquiry.
8. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
When you visit a third-party website or use a third-party service through a link or integration, that third party may collect information according to its own privacy policy and practices.
We are not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
9. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, meet legal or regulatory requirements, and protect our legitimate business interests.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal and business requirements.
10. Accessing and Correcting Your Personal Information
You may request access to personal information we hold about you and request that inaccurate or incomplete information be corrected, subject to applicable legal exceptions.
To make an access or correction request, please contact us using the information provided below.
We may need to verify your identity before providing access to or making changes to personal information.
11. Privacy Questions and Complaints
If you have questions about this Privacy Policy, how we handle your personal information, or believe that your privacy has not been handled appropriately, please contact us.
We will make reasonable efforts to investigate and respond to privacy inquiries and complaints.
If you are not satisfied with our response, you may have the right to raise your concern with the Office of the Privacy Commissioner of Canada.
12. Children’s Privacy
Our website and services are intended for a general audience and are not directed toward children.
We do not knowingly collect personal information from children for purposes unrelated to providing our services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website, technology, or legal requirements.
When changes are made, the updated policy will be posted on this page and the effective date will be revised.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
Perspectus Home Inspections
London, Ontario, Canada
Phone: 519-495-7507
Email: ross@kathrynw48.sg-host.com
For privacy questions, access requests, corrections, or complaints, please contact us using the information above.